Whistleblowing
- We employ fewer than 50 people and are not obliged to establish an internal reporting office under section 12 of the German Whistleblower Protection Act. We provide this channel voluntarily.
- Reports by e-mail to hinweis@boxic24.com or in writing by post. We also process anonymous reports.
- Where a means of contact exists, we acknowledge receipt within seven days and provide feedback on the status within three months.
- Complaints about goods and other order-related matters are handled by our customer service.
We want to learn about misconduct while damage can still be prevented. We therefore provide a reporting channel for indications of breaches of applicable law or of our Code of Conduct.
A1-ESD Equipment GmbH employs fewer than 50 people and is not obliged to establish an internal reporting office under section 12 of the German Whistleblower Protection Act. We provide this channel voluntarily.
01What can be reported
- Corruption, bribery and improper benefits
- Fraud, embezzlement, theft
- Breaches of antitrust and competition law
- Breaches of product safety and product conformity requirements
- Breaches of export control and sanctions rules
- Human rights and environmental risks at our company, at our business partners and in their supply chains
- Discrimination and harassment
- Data protection breaches
- Breaches of tax and anti-money-laundering rules
02What this channel is not for
Complaints about goods, delivery delays, warranty cases and other order-related matters are handled by our customer service. Please use the channels listed in the contact section. Customer matters received through the reporting channel are forwarded to customer service.
03Who can report
The channel is open to employees, applicants, customers, suppliers and their employees, and to any other person who has become aware of a relevant matter.
04How to report
By e-mail to hinweis@boxic24.com or in writing to A1-ESD Equipment GmbH, marked Hinweis, Keldersstrasse 15, 42697 Solingen, Germany. We will arrange a personal conversation on request.
We also process anonymous reports. Anonymous reports can only be investigated to a limited extent, because follow-up questions are not possible. Providing any means of contact, including an anonymous e-mail address, considerably improves the prospect of clarification.
05How we handle reports
- We acknowledge receipt within seven days where a means of contact exists.
- The identity of the reporting person is treated confidentially and disclosed only where the law strictly requires it.
- We examine the matter, obtain the necessary information and take appropriate follow-up action.
- We provide feedback on the status within three months of the acknowledgement of receipt.
- Those who report in good faith need not fear any disadvantage. We do not tolerate reprisals against reporting persons.
- We also safeguard the rights of the persons concerned. A report alone does not establish a breach.
06External reporting offices
Independently of this procedure you may contact the external reporting offices provided for by law, in particular the federal external reporting office at the Federal Office of Justice and the reporting offices at the Federal Financial Supervisory Authority and the Federal Cartel Office.
By e-mail to hinweis@boxic24.com or by post marked Hinweis. Anonymous reports are accepted.